Design Link — Acceptable Use Policy (AUP)

Version: 2.0 Effective Date: 22 June 2026 (Interim Operator Version) Last updated: 22 June 2026

Interim Operator Note (June 2026). Until incorporation of a successor entity (Design Link LLP, Design Link Pvt Ltd, or equivalent), the Design Link platform is operated by MSCON Design Private Limited (CIN: U70100DL2019PTC343932; GSTIN: 07AAMCM3424B1ZS), having its registered office in Delhi, India. All references to "Design Link" refer to the platform, brand, and trademark of MSCON Design Private Limited. On creation of a successor entity, MSCON Design Private Limited will assign all rights and obligations under this agreement to that successor, with prior written notice to you (see Successor Entity clause in the Terms of Service).

1. Scope

This Acceptable Use Policy ("AUP") sets out conduct prohibited when using the Design Link Service. It supplements and is incorporated into the Terms of Service.

Violation is grounds for suspension or termination of your account (per Section 6 and the Terms), and may result in legal action and liability for damages.

2. Prohibited Conduct — General

You shall not, and shall not permit any third party to use the Service to:

2.1 Violate law

Engage in activity that violates applicable law, regulation, or third-party right
Promote, facilitate, or participate in illegal activity (including fraud, money

laundering, narcotics trafficking, human trafficking, terrorism financing)

2.2 Infringe IP or proprietary rights

Upload, transmit, or distribute content that infringes copyright, trademark, patent,

trade secret, or other proprietary right

Use the Service to develop a competing product
Reverse-engineer, decompile, or attempt to discover source code or algorithms

2.3 Compromise security

Attempt unauthorised access to the Service, other accounts, systems, or networks
Probe, scan, or test vulnerability of any system without our prior written consent

(coordinate via security@designlink.in)

Bypass any security, authentication, rate-limiting, or access control
Use, distribute, or test malware, exploits, or attack tools
Engage in DoS / DDoS attacks
Use the Service as a staging ground for attacks on third parties

2.4 Misuse data

Access or use data belonging to other Customers (cross-tenant access)
Scrape, crawl, harvest, or extract data by automated means without our prior written

consent

Use the Service to collect personal data without lawful basis
Re-identify anonymised or aggregated data

2.5 Disrupt the Service

Interfere with, degrade, or impair the Service or other Customers' use
Generate excessive load beyond documented rate limits
Run automated bots, scripts, or scrapers
Stress-test or load-test without our prior written consent

2.6 Harm others

Upload or transmit content that is defamatory, harassing, threatening, hateful, or that

incites violence

Engage in stalking, doxing, or harassment
Share child sexual abuse material (CSAM) — we report all instances to the National

Cyber Crime Reporting Portal and applicable authorities

Share non-consensual intimate imagery
Impersonate any person or entity, or misrepresent your affiliation

2.7 Send unsolicited communications

Send spam, junk mail, chain letters, pyramid schemes, or unsolicited commercial

communications

Send phishing, smishing, or vishing communications
Violate any anti-spam law (including TRAI's Unsolicited Commercial Communications

regulations)

2.8 Misuse resources

Cryptocurrency mining; unrelated distributed computing
Host or distribute pirated software, audio, or video
Use the Service for any purpose other than its intended use as an AEC operations

platform

2.9 Misrepresent identity

Create an account under a false name or pretence
Share credentials; allow another person to use your account; use another's account

without authorisation

2.10 Circumvent or abuse free tiers

Create multiple accounts to circumvent limits or abuse free/trial tiers
Resell, rent, lease, or share account access

3. Restrictions on Customer-Generated Content

When you upload content, you represent and warrant that: you own or have necessary rights; it does not infringe any third-party right; it is not unlawful (including under Sections 67, 67A, 67B of the IT Act, 2000); it contains no malicious code; you have any necessary consents from individuals depicted; and you process any personal data under a lawful basis.

We do not pre-screen Customer-generated content but reserve the right to review, remove, or refuse to host content that violates this AUP or law.

4. Restrictions on AI-Generated Outputs

When using AI features (e.g., suggested categorisations, draft text, BOQ drafts, recommendations), you shall not: use AI outputs as a substitute for professional engineering, architectural, legal, financial, or medical judgment; pass off AI outputs as exclusively your own where attribution is required; generate disinformation, deepfakes, or deceptive content; or generate content that violates Section 2.

You are solely responsible for reviewing and verifying AI outputs before use (see the Disclaimers).

5. Reporting Violations

General abuse: security@designlink.in
Security issues: security@designlink.in
IP infringement (takedown): legal@designlink.in (include URL, identification of

infringing material, contact info, and a good-faith statement under penalty of perjury)

Grievance: grievance@designlink.in
CSAM: security@designlink.in AND the National Cyber Crime Reporting Portal at cybercrime.gov.in

Abuse reports (spam, phishing, policy violations) are handled by our security team at security@designlink.in.

We acknowledge reports within 24 hours and act within 72 hours where practicable.

6. Consequences of Violation

For violations, we may, proportionate to the violation and without liability: warn; suspend specific features or the account; terminate the account; delete infringing content; notify affected third parties, victims, or authorities; cooperate with law enforcement; pursue civil remedies; and report to regulators where required. For egregious, repeated, or unlawful violations, immediate termination without prior notice is reserved.

7. No Refunds for AUP Termination

If your account is terminated for violation of this AUP, you are not entitled to a refund of fees paid, and you remain liable for fees due, except as required by law.

8. Changes

We may update this AUP. Material changes are notified per the Terms. Continued use after the Effective Date constitutes acceptance.

9. Contact

Email: legal@designlink.in
Postal: MSCON Design Private Limited (operator of the Design Link platform), FLAT NO-1 UPPER GROUND FLOOR, PROP.NO- 8 WNO- 8, KH NO- 1077, MEHRAULI, NA, NEW DELHI, South West Delhi- 110030